Every day, millions of people in the UK make phone calls to all kinds of businesses.
There are pizza calls, car rental calls, calls to buy computers, calls to ask about their energy bills. In fact, there is every kind of customer service call you can imagine.
Traditionally these calls have been answered by an internal customer service agent (CSA’s) staff working in large “bricks and mortar” corporate contact centres.
Today however, more call centres are beginning to contract independent CSA agents working from their homes to answer many of the calls. The industry name for this new kind of on-line worker is a Remote Contract Agent. (RCA)
The increasing demand for Remote Contract Agents presents a wonderful opportunity for anyone who wants their own business working flexible hours from their own home office.
As a Remote Contract Agent you can earn on average £10 to £16 an hour, which is certainly more than you would earn working inside a call centre.
What’s more, it’s work you have a great deal of control over because, as an independent contractor, you run your own business. It’s you who decides how many clients you wish to work for and (to a surprising extent) when and how long your work shifts are.
If you want to work part-time it’s a job that offers you almost perfect flexibility. Increasingly however, Remote Contract Agents are choosing to build their business into full-time endeavors.
Certainly there is enough work coming to ContractWorld to keep an agent busy all day (and night).
The path that leads to you working at home as a certified self-employed agent contractor is clearly laid out. Thousands of contract agents have already successfully completed the “Six Steps” process. And rest assured we will help you every step of the way.